Health Insurance and UHS

• Complete the health insurance form on My UHS.
1. Go to My UHS
2. Click "Message"
3. Click "New Message"
4. Click "I want to submit my insurance information"
• Bring your insurance card to every visit.
• You are responsible for any co-pays, co-insurance, or deductibles that your insurance may require. UHS will bill your insurance for any charges in excess of your co-pay.
• Any balance that the insurance company deems to be your responsibility will be billed to your What I Owe. You will be responsible to pay that amount.

However, UHS cannot guarantee that your insurance company will pay for any charges incurred.

Health insurance policies vary a great deal. To find out what yours covers, call your health insurance company's customer service number or look on their website for details about your policy

Remember, any charges that the insurance company deems to be your responsibility will be billed to your What I Owe.

Insurance companies typically pay for healthcare charges between 45 and 60 days from the date they receive the claim. If UHS has not received payment from your insurance after 60 days, any patient balance still owed will be transferred to your What I Owe. To avoid a financial bar, you must pay the balance on your What I Owe page within ten days from the time it is posted. Be sure to check your What I Owe periodically to monitor any charges posted to your account.

In-Network vs. Out-of-Network
Insurance companies typically pay a greater portion of the charges for care at "in-network" facilities, which have contract agreements with them. Click here for a list of plans for which UHS is in-network:

If UHS does not have a contract with your insurance company, UHS may be considered out-of-network, so benefits (reimbursement of charges for healthcare) may be paid at a lower rate or the visit may not be covered at all.

To learn what your insurance covers at UHS, call your insurance company's customer service department and ask about your coverage at a college health facility. Most insurance cards have a toll-free number listed on the back of the card.

Privacy
If UHS bills your insurance, the policy holder will receive a statement (called an Explanation of Benefits) that explains the reason for your appointment. If you have health insurance through a family member, they may be able to determine what the charges are for.

Students who prefer to keep a visit private or whose insurance company will not pay for care at UHS can elect not to have their insurance company billed and pay at the UHS Cashier/Insurance office or ask UHS to bill their What I Owe directly.

For more information about privacy and confidentiality, click here:

UHS Cannot Bill These Types of Insurance:

• Any government plan such as Medicaid or Medicare
• Plans underwritten by health insurance companies based outside the United States

If You Don't Have Health Insurance

If you don't have insurance, you can still use UHS. You can pay at the UHS Cashier/Insurance office or we will bill your What I Owe.

If you don't have health insurance through an employer or your family, UT offers a Student Health Insurance Plan specifically designed for UT students. For more information or to enroll, go to

https://www.uhcsr.com/UTexasAustin

For more information:
UHS Cashier/Insurance Office
SSB 2.106 or (512) 475-8232

Resources to Learn More about Health Insurance

Questions and Answers about Health Insurance: A Consumer Guide by the U.S. Department of Health and Human Services

Student Health Insurance

An accident or illness requiring medical specialty or hospital care will likely be extremely expensive. We urge all students to have health insurance coverage. For those who do not, the Student Health Insurance Plan is an optional plan approved by The University of Texas System. For more information, click Student Health Insurance below or call the UHS Student Health Insurance representative at (512) 471-1040.

Medical care can be expensive, especially if you are not covered for accidents or illness while you are away from home attending college. If you have insurance, check the status of your health insurance plan... then check out the Student Health Insurance Plan.

The Student Health Insurance Plan for UT students, offered through United Healthcare StudentResources, can provide that coverage if you need it.

The plan is affordable and designed especially for UT students and is approved by the University of Texas System.

Plan details are available online and online enrollment takes only minutes. Go to the link below and look for the pink button to enroll online.

Student Health Insurance Plan

ALERT: International Students may already be enrolled. Consult with the International Office if you have questions. Phone (512) 471-2477.

International Office

Payment Options

You don't have to pay at the time you receive medical care at UHS. We post charges to your UT Direct "What I Owe" page where you can pay online using MasterCard or Discover. You can also pay by cash or check at the Bursar Cashier office in the Main Building where they accept cash or checks after your UHS charges appear on your "What I Owe" page. You may pay at the UHS Cashier/Insurance office (SSB 2.106B) with cash, check, MasterCard, or Discover only for charges incurred on the same day.

To maintain your privacy, we do not post medical details to your "What I Owe" page. You can obtain an itemized statement in our Cashier/Insurance office. Be aware that if you've given anyone eProxy privileges to pay your bills online, they can see your UHS charges. However, they cannot see the reason for your visit, your diagnoses, or the specific services for which you were charged.

The UHS Pharmacy does not bill for charges. Payment is due at the time of purchase by cash, check, Bevo Bucks, MasterCard, VISA, or Discover.

Financial Bars

A financial bar will be placed on a student's record if payment is not received within 10 days of the billing date. The bar prevents a student from registering for classes or obtaining official transcripts or diplomas. Students must pay their bill in full to register.