Hours: Monday - Friday 8:00am - 5:30pm
Closed Saturday and Sunday
May 27 - CLOSED - Memorial Day Holiday July 4 - CLOSED - Independence Day Holiday August 20 - Open 2pm - 5:30pm
UHS can bill charges directly to your insurance company.
How Insurance Works at UHS
UHS can file claims with (send bills to) most health insurance plans. By giving UHS your insurance information, you authorize UHS to file a claim with your insurance company for services rendered.
If you do not want UHS to bill your insurance, you must let us know by 11:59pm on the day of your appointment. Contact the UHS Cashier/Insurance Office during regular business hours or log on to MyUHS to send a secure message any time.
Before your appointment,submit your health insurance information online.
You are responsible for any co-pays, co-insurance, or deductibles that your insurance may require. UHS will bill your insurance for any charges in excess of your co-pay. In other words, if the charges for your visit are less than or equal to your co-pay or co-insurance (a percent that the patient is expected to pay), UHS will not bill your insurance. Those charges, or any balance that the insurance company deems to be your responsibility will be billed to your What I Owe. You will be responsible to pay that amount.
Submitting your insurance information on MyUHS allows UHS bill your insurance for medical care, but not for prescriptions. To bill your insurance for prescriptions, bring your insurance card to your pharmacy.
You must submit your health insurance information to UHS by 11:59pm on the day of your appointment (5:00pm for lab work) if you want us to bill your insurance for charges associated with that visit. If you don't submit your information in enough time, but decide later to file a claim with your insurance company for reimbursement, UHS can provide a detailed statement of charges for you to mail in yourself.
Student Health Insurance
UT students can get health insurance through the Student Health Insurance Plan. This optional, affordable health insurance plan is approved by the University of Texas System and designed specifically for UT students.
Deciding Whether to Use Insurance at UHS:
Factors to Consider
Cost Health insurance plans vary a great deal. Your insurance company may cover part, all, or none of the charges for your care. To find out what your plan covers, call your health insurance company's customer service number or look on their website for details about your policy. The UHS Cashier/Insurance staff can also help you make sense of your plan.
To avoid a financial bar, you must pay the balance on your What I Owe within ten days from the time it is posted. Be sure to check What I Owe periodically for any charges or credits posted to your account.
In-Network vs. Out-of-Network Insurance companies typically pay a greater portion of the charges for care at "in-network" facilities, which have contract agreements with them. Click here for a list of plans for which UHS is in-network:
In-Network Insurance Companies
If UHS does not have a contract with your insurance company, UHS may be considered out-of-network. That means your plan may cover a smaller portion of your bill or they may not cover care at UHS at all. To learn what your plan covers at UHS, call your insurance company's customer service department and ask about your coverage at a college health facility. Most insurance cards have a toll-free number listed on the back of the card. Give them our Tax ID #74-6000203 and our NPI #1740313337.
HMO Insurance Plans If your insurance plan is an HMO, contact your insurance company for instructions before your appointment at UHS. Typically, HMO plans do not cover care at UHS.
Privacy If UHS bills your insurance, the policy holder will receive a statement (called an Explanation of Benefits) that explains the reason for your appointment. If you have health insurance through a family member, they may be able to determine what the charges are for.
If you do not want UHS to bill your insurance, you must let us know by 11:59pm on the day of your appointment. Contact the UHS Cashier/Insurance Office during regular business hours or log on to MyUHS to send a secure message any time. We will bill you through your What I Owe.
Plans underwritten by health insurance companies based outside the United States
If You Don't Have Health Insurance
You can use UHS even if you don't have health insurance. You can pay at the UHS Cashier/Insurance Office or have us bill you through What I Owe. Payment is not required on the day of your appointment; and payment plans are available.
Healthcare can be extremely expensive, especially if you have an accident or illness requiring hospitalization or the care of a specialist. We urge all students to explore their health insurance options.
Through the Affordable Care Act, certain uninsured students with pre-existing conditions are eligible to get insurance through the Pre-Existing Condition Insurance Plan. This stop-gap measure covers people with pre-existing conditions until 2014, after which they will be able to get insurance.