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Information For Parents

UT cares about your student's success.

Parents, you can ease your Longhorn's transition to college. Help them fill out health forms online before they need care.

At University Health Services, your son or daughter will receive the highest quality care in a supportive environment that focuses on the needs of college students. You can expect everything from UHS that you get from your family doctor... and more. Take some time to browse our website.

  • Our accredited facility is conveniently located in the Student Services Building (SSB) on W. Dean Keeton between University and Wichita Streets.

  • UHS healthcare providers are physicians, advanced nurse practitioners, and physician assistants. They are supported by teams of nurses, laboratory and radiological technologists, licensed counselors, registered dietitians, and professional health educators. If your Longhorn needs medical specialty care not offered at UHS, we can refer him or her to appropriate community resources.

  • UHS safeguards your Longhorn's medical information in accordance with all applicable privacy and confidentiality laws.
charges and insurance at UHS meningococcal vaccine requirements international students - vaccines

Meningococcal (bacterial meningitis) vaccine requirement for entering UT students. Your Longhorn may need a second shot.

Your longhorn will not be able to register for classes, even at new student orientation sessions, until UHS has received documentation that they have complied with this requirement. Entering students must have had the vaccine during the five year period prior to, but no later than ten days before the first day of the semester they will enter UT Austin. Therefore, many students will need a more current dose of the vaccine to comply.

Important information on exemptions, acceptable documentation, and how and by when to submit documentation.

For information on additional vaccines and medical tests that are required for international students and vaccines that are recommended for all entering students, click the link below.


How to Use UHS

Students can schedule most UHS appointments online or can call the UHS Appointments Line at (512) 471-4955. A limited number of same-day appointments and an Urgent Care Clinic are reserved for students with pressing medical conditions.

Students can call the UHS 24-hour Nurse Advice Line at (512) 475-6877 anytime 24/7/365 to get guidance about whether and how to care for themselves at home, schedule an appointment, come to our Urgent Care Clinic, or go to an off-campus 24-hour clinic or emergency room.

Charges and Billing

There is a nominal charge for office visits, and charges apply for all tests, procedures, and supplies used to diagnose and treat illness and injuries. Details about charges and payment options can be found on our Charges page.

UHS can post your Longhorn's balance to their What I Owe page. Parents with eProxy privileges can pay online.

Health Insurance

UHS is not health insurance, and UT students are not automatically enrolled in an insurance plan. UHS can bill your insurance if your policy covers your student. Click the link below to learn how insurance works at UHS.

Students without health insurance can use UHS. However, your Longhorn may need medical care when UHS is closed, require specialty services not provided at UHS, or suffer an illness or injury that requires an emergency room visit or hospitalization. Keep your son or daughter on your insurance plan if possible. Otherwise, consider Student Health Insurance, a UT System-approved plan by Academic Health Plans- Blue Cross Blue Shield. Click the link below for details.

Parents' To-Do List

Ease your Longhorn's transition by taking care of these things before they arrive on campus:

Sit down with your Longhorn and:

Resources just for parents:

Complete required health forms online. Make it easy on your Longhorn by helping them enter their health history and insurance information before they need an appointment at UHS. For complete instructions, go to:

Ensure that your Longhorn has complied with vaccine and (for international students) medical test requirements. Students entering in January 2012 and thereafter must provide documentation to UHS that they have complied with a new meningococcal (bacterial meningitis) vaccine requirement before they will be allowed to register for classes. Many students will have to get a second meningococcal vaccine to comply. International students must comply with additional vaccine and medical test requirements. Also check your Longhorn's immunization records to see if they are current with vaccines that are recommended (but not required) for students.



Discuss any seasonal, food, or drug allergies and their personal and family medical histories. They will need to be able to give this information to healthcare providers.

Review your insurance plan with your son or daughter.

  • Give them copies of their medical, prescription drug, dental, and/or vision insurance cards.
  • Show them how to contact your insurance company online and by phone.
  • If your plan requires the use of a specific hospital, write it on their card.
  • Explain how insurance works:
    • Generally, what your plan(s) covers
    • The difference between in-network and out-of-network care
    • Any requirements for pre-approval
    • Whether and when they must notify their insurance company following hospitalization or emergency room care

Discuss how to manage prescription medications.

  • Explain the difference between a prescription refill and a renewal.
  • Stress planning ahead for refills or renewals so they don't run out of medication.
  • Give them a list of contact information for healthcare providers who prescribe any of their medications.
  • Consider transferring ongoing prescriptions to the Forty Acres Pharmacy.

Stock their medicine cabinet or dorm room first-aid kit. Our nurses often refer to over-the-counter medications and first-aid supplies. If they ever run out, these items are available in the Forty Acres Pharmacy.

Supply them with hand sanitizer for their backpack or purse. Encourage frequent hand washing/sanitizing to prevent colds, flu, sore throats, and stomach upsets.

Follow up

Check in with your Longhorn and offer support. If you are concerned about your Longhorn, know that help is available.

The UHS Health Promotion Resource Center offers individual consultations with students on alcohol or drug use, healthy sexuality, and nutrition. We also teach classes and workshops about how students can get and stay healthy on campus.

Online Resources:

Taking Care of Yourself during This Transition

Your son or daughter's transition to college is a transition for you as well. Learn what you might be facing, how to deal with it, and how you can help your child from a distance.