Hours: Monday - Friday 8:00am - 6:00pm
Closed Saturday and Sunday
November 25 open 8am - 5:30pm Closed November 26 - 27 for Thanksgiving Holiday December 1 open 9am - 6pm
The UHS Pharmacy can fill prescriptions only for UT students, faculty and staff. We cannot fill prescriptions for spouses or dependents, even if they are covered on the health insurance policy of a UT student, faculty, or staff member.
The UHS Pharmacy can fill any valid prescription written by a healthcare provider licensed to practice in the United States, with the exception of some controlled medications, including those for ADD / ADHD. For these medications, your healthcare provider must be licensed with the State of Texas. We accept cash, checks, MasterCard, Visa, Discover, Bevo Bucks, and almost all prescription drug insurance plans - just call to see if we take yours. Payment for Pharmacy purchases is due at the time of purchase.
UHS pharmacists provide individual counseling about how to take your prescription medications, any potential side effects, and drug interactions. They can also help you choose the best over-the-counter (OTC) medication for your needs. We offer compounding services should your healthcare provider decide that a combination of medications or a particular dosing method would best meet your needs.
UHS Pharmacy can process prescriptions for contact lenses that will be delivered directly to you (see Helpful Links).
The UHS Pharmacy also stocks a great selection of personal hygiene products (shampoo, soap, deodorant, toothpaste, tampons, etc.), bike helmets, t-shirts, beverages, snacks, and other items at very reasonable prices.
How to fill a prescription:
Bring your prescription to the Pharmacy or have your healthcare provider call it in.
Bring your insurance card if you have one.
Pick up your prescription within seven days after you order it.
To refill a prescription that was last filled at UHS and that has valid refills remaining, you will need the name of your medication and the prescription number (see package label).
Request refills online (see helpful links).
or
Call in your refill.
or
Come to the Pharmacy and fill out a refill request form.
If your prescription has run out of refills, we will contact your healthcare provider for instructions. You may need to schedule an appointment with a healthcare provider to renew the prescription. Students may schedule an appointment with a provider at UHS for convenience.
Prescription refills usually require one business day advance notice. Please note that the UHS Pharmacy hours may change due to UT holidys, semester breaks, summer, and other reasons such as staff development. This may affect the amount of time it takes to refill you prescription. For detailed information, click Special Hours of Operation in Helpful Links.
How to transfer a prescription to UHS
Call or come by the UHS Pharmacy with the medication in its bottle or package. (The package label lists necessary information, including the prescription number and contact information for the other pharmacy.)
Transferred prescriptions are usually ready in about one business day.
How to request your prescription records
Complete an Authorization Release of Prescription Records (see Helpful Links.) There is no charge to get a copy of your prescription records.
Submit your authorization form in person. Bring valid photo ID.
or
Fax your authorization form and a photocopy of your valid photo ID to (512) 475-8218.
Attention Student Health Insurance policy holders:
If you enroll or renew your existing policy with Student Health Insurance by paying online, there may be a period of up to 48 hours during which the pharmacy benefits manager system, Medco, will not have your updated eligibility information. International students may experience delays of up to three weeks after classes begin. If you have a prescription filled at the UHS Pharmacy during this time, you will be asked to pay the full amount of the charge. However, you can request reimbursement from Medco. Claim reimbursement forms are available at the UHS Pharmacy.
The UHS Pharmacy cannot fill prescriptions for spouses or dependents of students, even if they are covered on the Student Health Insurance Plan.
Complaints
Complaints may be filed with:
Texas State Board of Pharmacy
333 Guadalupe, Suite 3-600
Austin, TX 78701
(512) 305-8000
www.tsbp.state.tx.us
To receive a complaint form, call (800) 821-3205 or (512) 305-8080.
November 25 open 8am - 5:30pm
