UT University Health Services

Pharmacy Resources

The Forty Acres Pharmacy, operated by the College of Pharmacy, is permanently closed at of August 3, 2021 and transferred pharmacy services to H-E-B Pharmacy located in the Health Transformation Building.

If you do not have another preference for the pharmacy at which you want to pick up your prescription medication, UHS will submit your prescription to the H-E-B Pharmacy in the Health Transformation Building. This pharmacy offers free on-campus delivery services at designated pick-up points, if requested. However, UT Austin students can have their prescriptions filled at the pharmacy of their choice.

How to fill a prescription

The prescription process starts in the doctor's office.

Your doctor may give you a written prescription to take the pharmacy of your choice or submit the prescription electronically or by phone. If the doctor will submit the prescription, they will ask which pharmacy you'd like to use.

If you don’t have health insurance:
You can have your doctor send your prescription to the pharmacy of your choice or their recommendation. You will have to pay for the prescription medication out of pocket. Your provider may be able to offer you prescription coupons. You can also use a prescription discount drug program like GoodRx.

If you have health insurance:
Many insurance companies prefer that you use certain pharmacies. Your medication cost may vary based on your insurance plan and which pharmacy you choose. Before seeing your provider, contact your insurance company for more information. If you have Blue Cross and Blue Shield (BCBS), view the list of preferred and in-network pharmacies. If you do not have BCBS, you can usually find in-network pharmacies on the website of your prescription drug plan, which is usually noted on your insurance card. Keep a copy of your insurance and prescription drug cards with you. If using your parent’s insurance, ask them for copies of these cards.

Picking Up Your Prescription

Take your ID and, if you have insurance, your insurance and prescription drug cards.. Ask any questions you might have thought of since leaving the doctor's office — such as the best time of day to take your medicine, whether it needs to be taken with food, etc.

If the pharmacy is busy or you don't want to ask about something personal in front of others, call and ask to speak to the pharmacist. Tell them you filled your prescription there and have questions.

Your prescription should come with an information sheet from the manufacturer and perhaps one from the pharmacy. These explain how best to take your medicine and potential side effects to watch out for. If you notice any side effects while taking a medicine — even if you think they're not serious — let your doctor know. You also can ask your pharmacist for advice. Pharmacists are trained to know how medicines work and can offer useful advice.

Glossary of Terms and Tips

Rx
An abbreviation for the word “prescription.” It is from the Latin word recipe which means “take thus.” So, an Rx, or prescription, is a physician’s direction for which medication to take and as well as how and how often to take them.

Prescription Refill
A second (or subsequent) allotment of a medication obtained from a pharmacy, which is allowed by the original prescription. Your prescription bottle or packaging shows how many refills remain. To refill a prescription, you can go to the pharmacy where you last filled your prescription, request a refill and wait for it or come back to pick it up. You can also request a refill by calling the pharmacy or, if applicable, using automated phone or online refill systems or the pharmacy’s app. The pharmacy may be able to send automatic text or email reminders when it’s time to pick up your refill.

Prescription Renewal
When no refills remain for your prescription, you will need to renew your prescription. This may require a follow-up visit with your prescribing provider. If you regularly take medication for a medical condition but can't get to your prescribing provider before it runs out, ask your pharmacist to request a renewal from your prescriber. The pharmacist will notify you whether your provider authorized more medication, how much and whether you need to schedule a visit with your provider.

Transferring a Prescription
To transfer a prescription from one pharmacy to another, call or visit the new pharmacy to request a prescription transfer. Give the new pharmacy the names of all medications you want to transfer, along with dosage,prescription numbers and your current pharmacy's contact information. The new pharmacy will contact your old pharmacy and manage the transfer.

Leaving campus for breaks
If your prescription is filled at anAustin pharmacy, and you will travel outside of Austin for winter, spring or summer breaks, make sure you have enough medication for the time you’ll be away. Contact your pharmacy well in advance to discuss how to arrange this.

If you are a UT student and have questions or need help with a prescription written by a UHS provider, contact the UHS Nurse Advice Line at 512-475-6877 (NURS) during regular business hours.






hours Monday - Friday 8am - 5pm by appointment Monday - Friday, 8am to 5pm
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512) 471-4955 (512) 471-4955
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