UT University Health Services

Appointments

If you have a medical emergency, call 911 or go to a hospital emergency room.

Eligibility to Use UHS Services and Service Extension Fee


UT students enrolled in Summer 2022 classes may use UHS from May 28, 2022 through August 18, 2022. UT students enrolled in Fall 2022 classes may use UHS from August 19, 2022 through January 7, 2023. Learn more about eligibility and the service extension fee.

Unsure if you need an appointment? Call the Nurse Advice Line: (512) 475-6877 (NURS)

By Phone
Call the UHS Appointment Line at 512-471-4955 Monday through Friday from 8 a.m. to 5 p.m.

Online
Use the MyUHS portal to schedule an appointment.


UHS Visits and COVID-19

For patient and staff safety:

  • All patients and guests are asked to please mask in University Health Services. UHS cares for patients who are vulnerable and immunocompromised. These patients are at risk for COVID-19 and need continued protection.
  • Students who have COVID-19 symptoms and want a COVID-19 test can schedule an appointment to be tested by a UHS provider or pick up a self-test kit from any of the distribution sites on campus. Students who are asymptomatic can pick up a self-test kit from any of the distribution sites on campus.
  • Patients will be allowed to have one essential visitor accompany them to office visits, if desired.

Before Your Telehealth or In-Person Appointment

Before each visit, complete a Pre-visit Questionnaire in the MyUHS portal to tell us the reason for your visit.

If you are not currently enrolled in Summer Session I or Summer Session II but otherwise would be eligible to use UHS you will be required to pay the Service Extension Fee prior to being seen in person or via telehealth. To limit delays in being seen for your appointment, please pay immediately via TXShop.

Before your first appointment, complete required forms in the MyUHS portal and enter your insurance information, if insured, even if UHS is out-of-network with your plan.

Click on the questions below for more information.

Complete or acknowledge the following in the MyUHS portal before your first visit:

  • Consent to Treat form
  • Treatment Agreement
  • Notice of Privacy Practices
  • Charges Policy
  • Health History Form
  • Insurance Status Form

To enter your insurance information:

  • Log in to MyUHS and click Messages.
  • Click on “Messages”, then click “New Message” and select “I want to submit my insurance information.” Complete all the requested information/fields including primary subscriber information. This step is required.

To also upload your insurance card

  • Scan and save the front and back of the card.
  • Log in to MyUHS. Click Insurance Card.
  • Click Add New Card.
  • Select Choose Front and then Save. Repeat for the back.

Review and make any needed changes in your Patient Profile
Log into MyUHS to ensure that your name, preferred name, phone numbers, local address, email, preferred method of communication, pronouns and gender marker are current.

Note that changing your name and specifying your gender marker will not change the legal name attached to your medical records or your name in the wider university context. There may be circumstances under which your legal name must be used by UHS. UHS must accept your legal name and gender marker as supplied by the Office of the Registrar.


About Telehealth Appointments

  • UHS uses Zoom with security features that are compliant with privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA).

The Day of Your Telehealth Appointment

  • Check in online 15 minutes before your visit.
  • The QR code is NOT used for check in.
  • Locate your appointment in your MyUHS portal, then select Check In.
  • Enter your location if prompted.
  • Select Join Meeting, which will initiate your telehealth connection.
  • If you are more than ten minutes past your check-in time, you will not be able to check in and will need to reschedule your visit.

The Day of Your In-person Appointment

  • Please notify your healthcare provider if you have symptoms of COVID-19 or think you might have COVID-19.
  • Please arrive 15 minutes early to maximize the interaction with your healthcare provider and avoid increasing wait times and disrupting schedules of students with appointments after yours.

Missed Appointment/Late Cancellation Charge

Please cancel/reschedule an appointment at least two hours in advance, so we can serve another student in your place and to avoid a $25 Missed Appointment/Late Cancellation Charge.

Appeal a missed appointment/late cancellation charge.




hours Monday - Friday 8am - 5pm by appointment Monday - Friday, 8am to 5pm
by appointment
512) 471-4955 (512) 471-4955
email uhs Email UHS

University Health Services is committed to providing high-quality care to patients of all ages, races, ethnicities, physical abilities or attributes, religions, sexual orientations, or gender identities/expression.

LOCATION

100 West Dean Keeton
Student Services Building (SSB)

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SPECIFIC QUESTIONS?

Incoming Students
International Students
Dell Medical Students
LGBTQIA+ Inclusive Healthcare
Parents
Faculty and Staff

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