Charges and Insurance

You do not need health insurance to use UHS. A discounted rate is available to students who don't have health insurance, who are covered by Medicaid or Medicare, or are otherwise underinsured.

The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS. With a few exceptions, your financial responsibility for most office visits is $10, and additional charges apply for tests and treatment. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.

Read the UHS Charges Statement.

We strongly urge all students to have health insurance. The UT Student Health Insurance Plan provides great, affordable coverage plus an option for dental insurance. Explore your health insurance options by clicking on the link on this page.

University Health Services provides Good Faith Estimates to students who:

• Do not have insurance.
• Have insurance that is not accepted by University Health Services or the Counseling and Mental Health Center. This includes Medicaid (including CHIP) and Medicare. If you are unsure if your insurance is accepted, please call the UHS/CMHC Billing and Insurance Office at 512-475-8394.
• Have insurance and request to receive a Good Faith Estimate.
• Have insurance, but do not want to use it and request to receive a Good Faith Estimate.

This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.

Patient Right to Receive a Good Faith Estimate (PDF)

Medicaid (including CHIP) and Medicare cannot be used at UHS, so students with these plans will receive a discounted rate as if they had no insurance.

The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS. With a few exceptions, your financial responsibility for most office visits is $10, and additional charges apply for tests and treatment. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.

University Health Services provides Good Faith Estimates to students who:

• Do not have insurance.
• Have insurance that is not accepted by University Health Services or the Counseling and Mental Health Center. This includes Medicaid (including CHIP) and Medicare. If you are unsure if your insurance is accepted, please call the UHS/CMHC Billing and Insurance Office at 512-475-8394.
• Have insurance and request to receive a Good Faith Estimate.
• Have insurance, but do not want to use it and request to receive a Good Faith Estimate.

This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.

Patient Right to Receive a Good Faith Estimate (PDF)

Explore your health insurance options by clicking on the link on this page.

We accept and are in-network with most major US-based insurance plans.

If we are not in-network with your insurance, we can file a courtesy claim with them. You will receive a discounted rate, either from UHS or your insurance company.

Find out if UHS is in-network with your insurance

The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS. Your financial responsibility is $10 for most  office visits (see exceptions).

Additional charges apply for tests and treatments. Your health insurance may cover some or all of those costs. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.

The cost of healthcare depends largely on what kind of care you need and the details of your insurance plan. Health insurance plans vary a great deal, and they usually cover only part of the costs. You are responsible to pay the remainder.

To learn what your plan covers at UHS, call your insurance company and give them our tax ID 74-6000203. You can also learn about your plan at the website listed on your insurance card.

University Health Services provides Good Faith Estimates to students who:

• Do not have insurance.
• Have insurance that is not accepted by University Health Services or the Counseling and Mental Health Center. This includes Medicaid (including CHIP) and Medicare. If you are unsure if your insurance is accepted, please call the UHS/CMHC Billing and Insurance Office at 512-475-8394.
• Have insurance and request to receive a Good Faith Estimate.
• Have insurance, but do not want to use it and request to receive a Good Faith Estimate.

This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.

Patient Right to Receive a Good Faith Estimate (PDF)

Read the UHS Charges Statement.

If you have insurance but you don't want the policy holder to know about your visit to UHS, you may choose not to use your insurance for that appointment. Before you decide, you need to be aware of these important considerations:

• If you don't want to use your insurance for an appointment at UHS, you must notify the UHS Billing and Insurance Office at the time of your appointment.
• Your appointment may cost significantly more than $10. Because of insurance regulations, UHS cannot use the student administrative health fee (included in your tuition) to help cover office visits or other costs for students who have insurance and choose not to use it.

  Learn about the Student administrative health fee by clicking on link on this page

• UHS will extend the discounted rate to you, but it will still cost more than if you had used your insurance, and you must pay in full on the day of your appointment.
• If you get lab tests at your appointment, the results could indicate a need for further testing, which will automatically be done on the specimens collected at your appointment. If this happens, UHS will notify you. If you don't want UHS to bill your insurance company for those additional tests, you must pay for them within two business days after we notify you.

University Health Services provides Good Faith Estimates to students who:

• Do not have insurance.
• Have insurance that is not accepted by University Health Services or the Counseling and Mental Health Center. This includes Medicaid (including CHIP) and Medicare. If you are unsure if your insurance is accepted, please call the UHS/CMHC Billing and Insurance Office at 512-475-8394.
• Have insurance and request to receive a Good Faith Estimate.
• Have insurance, but do not want to use it and request to receive a Good Faith Estimate.

This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.

Patient Right to Receive a Good Faith Estimate (PDF)

To protect your privacy, we don't post medical details to What I Owe. We will give you an itemized statement upon request. Anyone with eProxy privileges to your What I Owe will see the amount due to UHS, but not why you came in or what services you received.

If you have insurance, learn about health insurance and your privacy at UHS by opening “I have health insurance” above, then click the section “I’m concerned about privacy.”

Learn more about Patient Privacy at UHS

UHS Notice of Privacy Practices (HIPAA notice)

Unexpected healthcare costs can disrupt your education. UHS strongly urges all students to have health insurance. Please consider these options:

Student Health Insurance Plan. The UT System Student Health Insurance Plan (Academic HealthPlans) provides affordable coverage designed specifically for UT students and their eligible dependents. This plan has all essential features required by the Affordable Care Act plus optional dental coverage. Click here for details.

Students who enroll in the Student Health Insurance Plan may use University Health Services as soon as their insurance coverage begins, which may occur before the semester begins.

Your parent's insurance plan. Most people ages 25 and younger can be on their parent's insurance plan. Ask your parents if they have health insurance that you could enroll in.

Health Insurance Marketplace. Sign up for a plan at Healthcare.gov (sometimes called the "exchange"). Financial help is available to qualifying individuals.

People under age 30 with a limited income may qualify to enroll in a "Catastrophic" health plan as a way to protect against worst-case scenarios. But you would still have to pay for most routine medical expenses yourself. Learn More about Catastrophic Plans.

Your employer's insurance plan. If you have a job, ask your supervisor or human resources contact if you're able to get insurance through your workplace.

State of Texas Medicaid provides free or low-cost health coverage to certain people with very limited income or with disabilities. Find out if you qualify for Medicaid by calling 211. While Medicaid cannot be used at UHS, students with Medicaid will received discounted rates at UHS.

Travis County Medical Assistance Program (MAP) is for people who live in Travis County, aren’t able to afford health insurance, and who do not have other healthcare coverage like Medicaid or private insurance. Learn more at  Travis County MAP.

Remain uninsured. Uninsured people are responsible to pay for 100% of their medical expenses. UHS does not recommend this option.

To protect the health of our patients and staff by reducing face-to-face contact, all UHS charges will be posted to the student’s What I Owe, where they can be paid online or by calling 512-475-8394.

To discuss charges, arrange a payment plan or clear a financial bar, call the number above, email healthyhorns_billing@utlists.utexas.edu or send a secure message through your MyUHS Patient Portal.

Read the UHS Charges Statement.

To protect your privacy, UHS does not post medical details to What I Owe. Anyone with eProxy privileges to your What I Owe will see the total amount due, but not the reason for your visit or the services received. We can provide an itemized statement upon request.

For more information click on the Privacy with Regards to Billing link on this page

We ask all patients to arrive at least 15 minutes prior to their appointment time. If you arrive late, you might not be seen and will be charged a missed appointment fee.

Please cancel/reschedule an appointment you cannot make, so another student can be seen in your place. Arrive on time to maximize your interaction with your healthcare provider and avoid increasing waiting times and disrupting schedules of students with appointments following yours.

Appeal a missed appointment/late cancellation charge.

Each year, the Student Services Budget Committee allocates money from tuition to student services.

Funds allocated to UHS are called the Student Administrative Health Fee (SAHF).

• The SAHF helps keep healthcare affordable by covering part of the student’s financial responsibility for certain medical services, tests, and supplies for students, whether or not they have insurance.
• UHS cannot use the SAHF to help cover costs for students who have insurance but choose not to use it.

Highlights of SAHF coverage:

Effective January 2020 for the 2019-20 academic year, the SAHF covers:

• All but $10 for an office visit charge with the following exceptions where office visit charges are higher:
  • Preventive physical exams
  • Annual women’s health exams
  • Physical therapy
  • Initial travel health appointments
  • Visits with a registered dietitian
• Visits to UHS Urgent Care on holidays.
• 50% of the student's financial responsibility for preventive physical exams (e.g. well-women annual exams; routine physical exams; and medical clearance physicals for travel, study abroad, sports, internships/work, and volunteering).
• 70% of the student's financial responsibility for dietitian appointments.
• 70% of the student's financial responsibility for Chlamydia and Gonorrhea testing. Some lab tests are sent to an outside laboratory, and UHS cannot guarantee discounts for these tests.
• 50% of the student's financial responsibility for durable medical equipment (e.g. crutches, knee brace, etc). Discounts cannot be given if the discount lowers the charge below the actual cost to UHS of the product/service.

Read the University of Texas UHS-SAHF Plan Document

Read the UHS Charges Statement
UT Student Health Insurance Plan
Glossary of Healthcare Payment and Insurance Terms
How to Read Your Insurance Card
Insurance for Study Abroad
Healthcare.gov
What I Owe
View a detailed sample Explanation of Benefits (EOB)