Billing and Insurance Office Hours:
Hours: Monday - Friday 8 a.m. to 5 p.m.
Closed Saturday and Sunday and UT Holidays
Closed 12:30 to 1:30 p.m. on Wednesdays
Semester hours exceptions
There are charges associated with a visit to UHS. However, we believe that finances should not prevent students from getting necessary healthcare. Your tuition helps cover the cost for many UHS services, and we work hard to keep care affordable.
The financial responsibility for most office visits is $10 for UT Students. This charge may be higher for certain visit types such as physicals, well-woman annual exams, physical therapy, initial travel visits, and appointments with the registered dietitian, and there are additional charges for all medications, supplies, diagnostic test, procedures, etc. used or performed as part of an office visit. We accept most major insurance plans. You do not need insurance to use UHS.
Healthcare costs depend on what kind of care you need and your insurance plan if you have one. Health insurance plans vary a great deal, and usually cover only part of the costs. You are responsible to pay any part that isn't covered by health insurance or by tuition.
University Health Services provides Good Faith Estimates to students who:
The GFE process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.
Patient Right to Receive a Good Faith Estimate (PDF)
For details, click the section below that matches your situation.
You do not need health insurance to use UHS. A discounted rate is available to students who don't have health insurance, who are covered by Medicaid or Medicare, or are otherwise underinsured.
The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS.
With a few exceptions, your
financial responsibility for most
office visits is $10, and additional charges apply for tests and treatment. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.
Read the UHS Charges Statement. We strongly urge all students to have health insurance. The UT Student Health Insurance Plan provides great, affordable coverage plus an option for dental insurance. Explore your health insurance options by clicking on the link on this page.
University Health Services provides Good Faith Estimates to students who: This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic. Patient Right to Receive a Good Faith Estimate (PDF)
Medicaid (including CHIP) and Medicare cannot be used at UHS, so students with these plans will receive a discounted rate as if they had no insurance.
The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS.
With a few exceptions, your
financial responsibility for most
office visits is $10, and additional charges apply for tests and treatment. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.
University Health Services provides Good Faith Estimates to students who: This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic. Patient Right to Receive a Good Faith Estimate (PDF) Explore your health insurance options by clicking on the link on this page.
We accept and are in-network with most major US-based insurance plans.
If we are not in-network with your insurance, we can file a courtesy claim with them. You will receive a discounted rate, either from UHS or your insurance company.
Find out if UHS is in-network with your insurance
The student administrative health fee (included in your tuition) helps cover part of the cost for appointments at UHS. Your financial responsibility is $10 for most office visits (see exceptions).
Additional charges apply for tests and treatments. Your health insurance may cover some or all of those costs. If you don't wish to pay on the day of your appointment, we will bill your What I Owe.
The cost of healthcare depends largely on what kind of care you need and the details of your insurance plan. Health insurance plans vary a great deal, and they usually cover only part of the costs. You are responsible to pay the remainder.
To learn what your plan covers at UHS, call your insurance company and give them our tax ID 74-6000203. You can also learn about your plan at the website listed on your insurance card.
University Health Services provides Good Faith Estimates to students who:
This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic.
Patient Right to Receive a Good Faith Estimate (PDF)
Read the UHS Charges Statement.
Submit your insurance information before your first visit to UHS.
To enter your insurance information:
To also upload your insurance card
Bring your valid photo ID and your insurance card to every visit.
How to Read Your Insurance Card
HMO plans typically do not pay for services at UHS. However, if you have an HMO plan, call your primary care provider (PCP) and ask them to request an authorization for you to be seen at UHS for the entire current (or upcoming) semester. Give your PCP the UHS tax ID number (74-6000203). You must do this before each semester.
Students with an HMO plan who have not received authorization to be seen at UHS will receive a discounted rate as if they had no insurance.
Explore your health insurance options by clicking on the link on this page.
Health insurance from companies based outside the United States cannot be used at UHS, so students with these plans will receive a discounted rate as if they had no insurance.
Explore other health insurance options by clicking on the link on this page.
If you have insurance but you don't want the
policy holder
to know about your visit to UHS, you may choose not to use your insurance for that appointment. But medical care typically costs more if you don’t use your insurance.
When you use your health insurance, UHS bills (files a claim with) the health insurance company for the charges incurred at your visit. When the insurance company processes that claim, they send the
policy holder a statement called an
Explanation of Benefits (EOB).
How this decision affects privacy and cost:
Due to insurance regulations, the student administrative health fee is not available to students who have insurance but choose not to use it.
UHS will extend the discounted rate to you, but it will still cost more than if you had used your insurance and you must pay in full on the day of your appointment.
Learn about the Student administrative health fee by the clicking on link on this page
If you have insurance but you don't want the policy holder to know about your visit to UHS, you may choose not to use your insurance for that appointment. Before you decide, you need to be aware of these important considerations:
Learn about the Student administrative health fee by clicking on link on this page University Health Services provides Good Faith Estimates to students who: This process will begin when you book your appointment through the MyUHS portal. Learn more about your rights for protection against surprise billing and to receive a good faith estimate from our clinic. Patient Right to Receive a Good Faith Estimate (PDF)
To protect your privacy, we don't post medical details to What I Owe. We will give you an itemized statement upon request. Anyone with eProxy privileges to your What I Owe will see the amount due to UHS, but not why you came in or what services you received.
If you have insurance, learn about health insurance and your privacy at UHS by opening “I have health insurance” above, then click the section “I’m concerned about privacy.”
Unexpected healthcare costs can disrupt your education. UHS strongly urges all students to have health insurance. Please consider these options:
Student Health Insurance Plan. The UT System Student Health Insurance Plan (Academic HealthPlans) provides affordable coverage designed specifically for UT students and their eligible dependents. This plan has all essential features required by the Affordable Care Act plus optional dental coverage. Click here for details.
Most international students are already enrolled in the Student Health Insurance Plan. Texas Global can assist - call 512-471-2477. Students who enroll in the Student Health Insurance Plan may use University Health Services as soon as their insurance coverage begins, which may occur before the semester begins.
Your parent's insurance plan. Most people ages 25 and younger can be on their parent's insurance plan. Ask your parents if they have health insurance that you could enroll in.
If your parents have insurance, ask them to help you compare the benefits and cost of their plan to the UT Student Health Insurance Plan to see what option would be best for your family.
Health Insurance Marketplace. Sign up for a plan at Healthcare.gov (sometimes called the "exchange"). Financial help is available to qualifying individuals.
People under age 30 with a limited income may qualify to enroll in a "Catastrophic" health plan as a way to protect against worst-case scenarios. But you would still have to pay for most routine medical expenses yourself. Learn More about Catastrophic Plans.
Your employer's insurance plan. If you have a job, ask your supervisor or human resources contact if you're able to get insurance through your workplace.
State of Texas Medicaid provides free or low-cost health coverage to certain people with very limited income or with disabilities. Find out if you qualify for Medicaid by calling 211. While Medicaid cannot be used at UHS, students with Medicaid will received discounted rates at UHS.
Travis County Medical Assistance Program (MAP) is for people who live in Travis County, aren’t able to afford health insurance, and who do not have other healthcare coverage like Medicaid or private insurance. Learn more at Travis County MAP.
Remain uninsured. Uninsured people are responsible to pay for 100% of their medical expenses. UHS does not recommend this option.
In 2018, if you are required to have insurance and you don't get it, you may have to pay a tax penalty in compliance with the Affordable Care Act.
To protect the health of our patients and staff by reducing face-to-face contact, all UHS charges will be posted to the student’s What I Owe, where they can be paid online or by calling 512-475-8394.
To discuss charges, arrange a payment plan or clear a financial bar, call the number above, email healthyhorns_billing@utlists.utexas.edu or send a secure message through your MyUHS Patient Portal.
Read the UHS Charges Statement.
To protect your privacy, UHS does not post medical details to What I Owe. Anyone with eProxy privileges to your What I Owe will see the total amount due, but not the reason for your visit or the services received. We can provide an itemized statement upon request.
For more information click on the Privacy with Regards to Billing link on this page
We ask all patients to arrive at least 15 minutes prior to their appointment time. If you arrive late, you might not be seen and will be charged a missed appointment fee.
Please cancel/reschedule an appointment you cannot make, so another student can be seen in your place. Arrive on time to maximize your interaction with your healthcare provider and avoid increasing waiting times and disrupting schedules of students with appointments following yours.
Each year, the Student Services Budget Committee allocates money from tuition to student services.
Funds allocated to UHS are called the Student Administrative Health Fee (SAHF).
Highlights of SAHF coverage:
Effective January 2020 for the 2019-20 academic year, the SAHF covers:
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Monday - Friday, 8am to 5pm by appointment |
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(512) 471-4955 |
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Email UHS |
University Health Services is committed to providing high-quality care to patients of all ages, races, ethnicities, physical abilities or attributes, religions, sexual orientations, or gender identities/expression.
100 West Dean Keeton Student Services Building (SSB)