Counseling and Mental Health Center

Providing mental health support through assessment and referral, group and individual counseling, psychiatry, and well-being services to the students of UT Austin.

Student Services Building, 5th floor
100 West Dean Keeton Street

8 a.m. - 5 p.m.

Monday - Friday

Main Line: 512-471-3515

24/7 Crisis Line: 512-471-2255

We're Here For You

On-Campus

We are located in the Student Services Building on the 5th floor at 100 West Dean Keeton Street.

8 a.m.-5 p.m.
Monday-Friday

512-471-3515

24/7 Crisis Line

If you need immediate help call 512-471-2255 (CALL) to speak with a crisis counselor anytime.

24/7 Online Support

TimelyCare is a virtual mental health and well-being platform for currently enrolled UT Austin students. It provides 24/7, on-demand non-crisis emotional support as well as health coaching and counseling.

Clinical Services

Our comprehensive services cater to a variety of needs, ensuring students feel supported and empowered.

Well-Being Resources

Empowering holistic well-being through accessible resources and innovative tools.

Supporting Others

Mental health resources for faculty, staff and parents.

Well-Being Resources

Empowering holistic well-being through accessible resources and innovative tools.

Clinical Services

Our comprehensive services cater to a variety of needs, ensuring students feel supported and empowered.

Supporting Others

Mental health resources for faculty, staff and parents.

Frequently Asked Questions

CMHC Hours

CMHC is open from 8 a.m. to 5 p.m. from Monday-Friday.

Additionally, the CMHC offers various 24/7 services. This includes the 24/7 Crisis Line (512-471-2255), which offers immediate crisis counseling and TimelyCare, a virtual mental health and well-being platform offering round-the-clock support through TalkNow.

Making an Appointment

New clients must first complete the Brief Assessment and Referral Process, which involves a 15-minute phone call to ensure you are matched with the most suitable service for your needs. Returning clients will work with their clinician to book future appointments after their initial session. Appointments are scheduled through the MyUHS/CMHC portal.

Cost of Services

CMHC services are free. Psychiatry services are $10/visit.

The CMHC does not bill insurance.

Number of Clinical or Psychiatric Sessions

The number of sessions provided varies for each client. Clients receive the number of sessions that are most appropriate for their current mental health needs and resources, including transportation, health insurance, and other factors. For more information on receiving clinical or psychiatric services, call 512-471-3515, Monday-Friday from 8 a.m. to 5 p.m.

External Clinicians

You may be referred to an external clinician after completing the Brief Assessment and Referral process. Our case management team will assist you with referrals to external providers.

Parents Accessing CMHC Records

Anyone who has access to your UT EID and password will have access to your mental health records. See the mental health records page for information on important privacy considerations.

Completing Paperwork

See the information regarding appointment preparation.

Appointment Wait Time

Same-day crisis appointments are available. For non-crisis appointments, the wait time depends on your needs and the current workload of the clinical team. On average, scheduled appointments take place within 1-2 weeks of booking.

Frequently Asked Questions

CMHC is open from 8 a.m. to 5 p.m. from Monday-Friday.

Additionally, the CMHC offers various 24/7 services. This includes the 24/7 Crisis Line (512-471-2255), which offers immediate crisis counseling and TimelyCare, a virtual mental health and well-being platform offering round-the-clock support through TalkNow.

New clients must first complete the Brief Assessment and Referral Process, which involves a 15-minute phone call to ensure you are matched with the most suitable service for your needs. Returning clients will work with their clinician to book future appointments after their initial session. Appointments are scheduled through the MyUHS/CMHC portal.

CMHC services are free. Psychiatry services are $10/visit. The CMHC does not bill insurance.

The number of sessions provided varies for each client. Clients receive the number of sessions that are most appropriate for their current mental health needs and resources, including transportation, health insurance, and other factors. For more information on receiving clinical or psychiatric services, call 512-471-3515, Monday-Friday from 8 a.m. to 5 p.m.

You may be referred to an external clinician after completing the Brief Assessment and Referral process. Our case management team will assist you with referrals to external providers.

Anyone who has access to your UT EID and password will have access to your mental health records. See the mental health records page for information on important privacy considerations.

See the information regarding appointment preparation.

Same-day crisis appointments are available. For non-crisis appointments, the wait time depends on your needs and the current workload of the clinical team. On average, scheduled appointments take place within 1-2 weeks of booking.

Updates and Events

Fall 2024 Flu Vaccination Clinics

Limited COVID-19 vaccines available on a first-come, first-served basis.

UT Austin students, faculty, and staff can receive their flu vaccine at these on-campus clinics from September 17 to October 17.

TimelyCare

A free 3rd party virtual mental health and well-being platform for currently enrolled UT Austin students. Through either the mobile app or desktop, receive 24/7 access to virtual care through phone or secure video visits from anywhere in the United States.

Healthcare Products Delivered

Get over-the-counter medications prescriptions, first-aid supplies, period products, contraception and more delivered.