Virtual vs. In-Person Appointments
Some health concerns are best evaluated through a virtual appointment while others are best for an on-site appointment.
| Virtual - Health concerns that are a good fit for a virtual appointment include: | In-Person - Health concerns that are best evaluated at an in-person appointment include: |
|---|---|
| Chronic disease management | Skin concerns |
| Mental health concerns | Musculoskeletal concerns (knee pain and ankle pain) |
| STI consultation | Labs or tests that need to be performed in person. |
| PrEP | Gynecological concerns |
| Some acute infections (such as COVID-19) | |
| Health clearance visits for study abroad | |
| Your virtual provider may order labs or tests that need to be performed in person. |
Virtual
Health concerns that are a good fit for a virtual appointment include:
- Chronic disease management
- Mental health concerns
- STI testing without acute symptoms
- PrEP
- Some acute infections (such as COVID-19)
- Health clearance visits for study abroad
- Your telehealth provider may order labs or tests that need to be performed in person.
In-Person
Health concerns that are best evaluated at an in-person appointment include:
- Skin concerns
- Musculoskeletal concerns (knee pain and ankle pain)
- Labs or tests that need to be performed in person.
- Gynecological concerns
If you schedule a virtual appointment but your virtual provider believes you would benefit from an on-site evaluation, they can refer you for an on-site appointment. We recommend all patients seeking continued care at UHS have at least one onsite appointment per year.
UHS uses Zoom with security features that are compliant with privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA).

