Missed Appointments and Late Cancellation Fees
For All UHS Services Except Physical Therapy and Nutrition Services
Cancel or reschedule your appointment at least two hours in advance. After this time and if you do miss your appointment, you will be charged a $25 fee.
For UHS Physical Therapy, Nutrition Services, Ultrasound and all CMHC Services
Cancel or reschedule your appointment at least 24 hours in advance. After this time and if you do miss your appointment, you will be charged a $25 fee.
There are no late cancellation fees for the following types of appointments
- Flu and COVID-19 vaccines administered at immunization clinics, including the annual Fall UHS Flu Vaccination Clinic and smaller flu and COVID-19 vaccination clinics offered by the Allergy, Immunization, and Travel Health Clinic.
- International student immunization clinics
If you need to cancel or reschedule, please follow the standard procedures through the portal or by calling 512-471-4955 during business hours, Monday-Friday from 8 a.m.-5 p.m.